Talk to a packaging specialist.
Ready for a mockup? Start there instead - it's faster. Otherwise, ask us anything, and we answer within one business day.
Send us a message
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Open your email draft, review the details and send it to our packaging team.
Use webmail? Copy your message
Send to laurence@pouchworks.shop.
Direct
Industries we specify
Faster route: the mockup request captures everything we'd ask on a call, and comes back with a spec sheet you can act on. Free on 5,000+ pieces.
What happens next, in order.
No auto-responder, no sequence, no call you did not ask for.
It reaches us directly
Pressing send posts your message to this site's own endpoint, which emails it straight to a person. Nothing is queued for a batch and nothing waits for you to press send a second time somewhere else. A copy stays in this browser, and if we cannot deliver it the page tells you so rather than thanking you.
A specialist reads it, within one business day
A person, not a queue. If the answer needs the plant - a gauge, a structure, a certificate - we say so and tell you when we expect it back rather than guessing at it.
You get an answer, or the three questions
If your message is enough to work from, you get the answer. If it is not, we ask the same three things the brief asks, and they are the only three we need to start.
The three questions we will ask
- What are you packing, and how much of it per pack? The product and the fill weight decide the construction and the size before anything else does.
- How long does it need to last, and where does it sell? Shelf life and route to market decide the barrier, which decides the material stack.
- How many, and by when? Quantity and date decide the print method and the schedule. "Not sure yet" is a real answer to this one.
Answer them in your message and the first reply is a specification rather than a questionnaire.
What we will not do
- Put you on a mailing list. The privacy notice is short because there is little to describe.
- Quote a unit price before we know the specification. Any number we gave you now would be wrong for most of what you might order.
- Pass your artwork to the plant before you have approved a proof.
If it is urgent. Say so in the subject line and say the date you need. We will tell you straight away whether it is possible rather than working up a specification you cannot use.